Feedback

We at Star Of Bengal aim to bring all of our customers the very best value for money, services and food around a. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Very delayed!!!! And NO apology!!?!!

Harriet, 24 Feb 2021

VERY DELAYED!!!!! AND NO APOLOGY!!?!!

Harriet, 24 Feb 2021

VERY DELAYED!!!! AND NO APOLOGY!!?!!!

Harriet, 24 Feb 2021

Lovely food, quick delivery

Malcolm, 19 Feb 2021

Always delicious

Melissa, 18 Feb 2021

We received the wrong food - King Prawn Balti instead of King Prawn Biryani.

Ian Elliot , 14 Feb 2021

  Reply : dear ian sorry for the mistake as a valued i will provide you a king prawn biryani free next time please let pis know when you place your order sorry for inconvenience

Don’t know how to apply the NHS discount?

Melissa, 12 Feb 2021

  Reply : dear melissa for NHS staff discount you need to call to the restaurant after place the order then our restaurant staff will give you the discount or you can call me , and i am ready to help you my number is 07538809138 thank you

Should have a pre order for later option

Paul, 12 Feb 2021

Nice food excellent delivery was spot on time will order again.

Alan, 06 Feb 2021

We have placed an order with you but the naan bread was completely burnt so bad that we had to throw it away. Very disappointed as the last two orders were great!

Edele Andaya , 17 Jan 2021

  Reply : i am really sorry to here this sms . as a valued customer i am offering you £5.00 off from your next order . hope to see you soon again yours faithfully management star of bengal

this is weird - this site says delivery is now but it is still, according to the icons, being cooked!! Will give it 10 mins and then will ring. This is changing my mind on the speed of service. Will keep you informed.

Denise, 16 Jan 2021

Great service but a bit more detail of what is in the food and how hot the dishes are would be helpful. Otherwise quite easy to use.

Denise, 16 Jan 2021

Would have been nice to purchase a drink with dinner such as a Singa or Kingfisher beer with dinner. We have used Star of Bengal for many years but normally call. Have found this service is easy but sometimes get discount when call be good to see this given to loyal online customers too in future.

Donna, 16 Jan 2021

I notice that the fancy timer on the web page for when the food will be delivered does not continue for the twenty minutes past the stated delivery time! No apology for late delivery, probably not the drivers fault he doesn’t know when it was ordered. Food not as piping hot as it could be for delivery to somewhere only four minutes from the restaurant. Struggled to find the lentils in the dahl, very watery. Keema naan was only half filled with meat. Otherwise quality of food was good and flavoursome.

Steven, 09 Jan 2021

A more realistic time of when the food is ready to collect/deliver. On booking the system said 40 minutes, in reality it took almost two hours!

Elliot, 01 Jan 2021

on line menu is very easy to use .

Elliot, 31 Dec 2020

Great restaurant. Very happy with the service and the food.

David, 29 Dec 2020

Always use this Indian love the food

Michelle, 01 Dec 2020

The Baltic chicken was nice but the tandoori mixed grill was the worst we've ever had. The chicken leg looked like it had already been stripped and the bone was actually black, no prawns and no lamb and the chicken was mushy. Popadoms were soft.

Carol, 14 Nov 2020

I thought I’d treat my mum to a takeaway and ordered through Just Eat. I ordered for 6.15, it came 25 minutes early and we weren’t ready for it. We paid a delivery price even though it stated we wouldn’t if we spent over £20 which we did. Also what was the service charge about, never had that on Just Eat before. When we got to the food it was lukewarm, the onion bhajis were so hard and it was really quite bland. Even my son who eats anything couldn’t eat much. I’m afraid we won’t be coming back.

Nichola Cane, 31 Oct 2020

Our las order was so delicious

Melissa, 29 Oct 2020

A little bit expensive, but the food is lovely.

Lola, 22 Oct 2020

We love the Star of Bengal for friendly service and great food; we like to support the restaurant now that we aren’t coming in and come to visit relatives in the area. So pleased you have such a good online ordering service. Thanks!

Robert, 17 Oct 2020

I have ordered two take aways from you in the last couple of months and both of them have been very disappointing. They have both been bland and tasteless. I ordered a rogan josh tonight it was tasteless and inedible. You need to do some serious quality control over what your chefs are producing, frankly it is horrible. I would be extremely reluctant to use your restaurant again which is a shame as I have been a customer of yours for years. Very dissatisfied customer!

Andy, 10 Oct 2020

foodHub


Geoff, 02 Oct 2020

Always hot and tasty

Andy, 28 Sep 2020